Device Warranty at iDoctoruk

When you have a repair carried out by iDoctor we believe the parts we install should last. Thats why we offer a 12 Month warranty on all parts that we install that are not classed as consumables, for example, batteries. If a part is found to be defective and has not been damaged, or exposed to liquid then we will carry out the repair with a brand new part completely free. We do keep records of all serial and IMEI numbers when we carry out a repair, and this is so that we can track previous repairs, parts supplied and uphold your warranty. Rest assured, you will be looked after at iDoctor.

In the event that you do need to make a warranty claim, please fill out the form below and we will get in touch with you to arrange inspection and repair.

Warranty Claim Form



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    Tom A Bridgeland profile picture
    Tom A Bridgeland
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    I had a really good experience here - they sorted out my Dad's phone at a very reasonable price.
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    Scott Taylor profile picture
    Scott Taylor
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    Had iPad battery replaced at a very reasonable price. Very friendly staff and a quick turnaround. Would 100% recommend.
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    Daniel McGrail profile picture
    Daniel McGrail
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    Great people. I had a SIM card holder jammed and I whizzed down and they fixed it straight away for free.
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    Geoff Walsh profile picture
    Geoff Walsh
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    This is the kind of business you’re glad to find and keep coming back to because they’re fair and know their stuff. They’ve helped me out very quickly and efficiently a couple of times now 👏🏻
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    Rory Hillman profile picture
    Rory Hillman
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    Always helpful
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    Rich Moog profile picture
    Rich Moog
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    I stumbled across these guys form their YouTube channel. Impressed with how they help so many with their guides and their kind offers of discount by chance so I thought I’d send them my phone after water damage. Oli and the team were superb! My phone was fixed in good time and I was kept informed of every step — thank you! I cannot recommend more. 👍🏼👍🏼👍🏼
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    Nicky Nate profile picture
    Nicky Nate
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    Excellent service.I wouldn't go anywhere else.I travelled over 50 miles to have my phone fixed. With these guys very helpful
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    Naveera Rana profile picture
    Naveera Rana
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am honestly so grateful I chose iDoctor! Sent my phone here for diagnosis, and it turned out I had a burnt motherboard. Unfortunately, silly me did not back a single data in iCloud (lesson learned). They successfully got my phone to turn on and backed all my data into my iCloud and also into a USB. I also got sent back a working phone with all the data I had on it before my phone was damaged. All of this was pretty affordable.
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    Julia Clark profile picture
    Julia Clark
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    Helped me out on the spot, fixed a small problem that had been bothering me for ages. Friendly and good value. Would definitely recommend.
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    matthew hartley profile picture
    matthew hartley
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Thought I had a bulging battery on my tablet, went to get it removed for safety, they checked and tested it, said it was fine with no charge, friendly and honest staff, would recommend.
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